Yes. We’re proud of our reputation and the thousands of 5-star customer reviews on our website. These reflect the high level of service, value, and support we aim to provide every day.

No, you do not need an account to buy.
Anyone can order from Murphys Direct UK. We deliver to residential addresses, provided the delivery location has suitable access and space for safe unloading. To ensure we deliver to your address just pop your postcode in in the check out cart so delivery costs can be confirmed to your location before finalizing payment.

Yes - it is best to order by phone or online in order to make a secure payment. We do not recommend sending any card details via email.

You can place your order online or you can call us on 075 185 353 75 or 0203 3688 996.

You can pay via Credit/Debit Card. You can also pay via Bank Transfer however this can be a slower process. (Please contact us for more information).

To amend or cancel your order please get in contact with us immediately.

Please ensure you provide an accurate email address to obtain your order confirmation. You will receive a copy of this once checkout is completed. Please contact us if you do not receive it.

We use a courier service who delivers nationwide in the UK.

To see if we deliver to your local and how much delivery is please fill in your postcode upon checkout and the total will be displayed.

Yes. Some areas maybe restricted as we do use a third party courier service. Please enter your postcode at the checkout to ensure we deliver to you area.

Yes, we use an efficient, professional haulage service who a set price by postcode region. Enter your postcode in checkout to see shipping prices to your region.

As we use a third party courier service, we are charged per pallet on the delivery truck. The customer is charged per pallet. Depending on postcode delivery starts from £12. (Please note we do have an offer: FREE shipping when you buy Amberflame).

Free delivery is offered when you purchase Amberflame.

Delivery is usually within 3-10 Working Days. (Please note delays may be expected during busy seasons). You will be notified by the courier before the delivery arrives. (Please ensure the correct contact number is provided as if the courier cannot reach you a re-delivery may have to be rescheduled and charges may apply).

Please be aware the driver will contact you before delivery. If the driver should be unable to reach you delivery will have to be rescheduled. Please note you may be charged for this as per our Shipping Policy.

(It is important to ensure the correct contact number is provided as if the courier cannot reach you a re-delivery may have to be rescheduled and charges may apply).

Please notify us early (AM) if you want faster delivery services. Our courier service does provide some options including Saturday service options but T's & C's may apply. Please note you must contact us before your order is placed so we can arrange this for you. Selected services will come with additional charges.

Please contact us on 0203 3688 996 for more information on bulk or trade deliveries.

Please see more information here

Our head office is open Monday-Friday 9-5. Please drop us an email out of hours. Online orders can be placed 24/7.

Due to safety reasons, we only provide delivery services.